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Salt Lake City auto repair

912 Reviews
(801) 828-2725
Mon - Fri: 7:30 AM - 5:00 PM
Shuttle Service | Certified Automotive
5

The staff is so great to work with, as they explain things to me, the customer, that I would not have understood otherwise!! Thank You guys for your diligence and hard work at taking care of the customers first!

5

Great service and quality work! Found a solution to my oil leak that cost a fraction of the price of other shops.

5

Thank you for the nice review. We greatly appreciate it Mr. Malson. See you on your next service :-)

- Certified Automotive
5

Certified Automotive provided with excellent customer service and first-rate mechanics. I was constantly informed on the condition on my truck. They never performed any maintenance without my consent. They do not pressure you into any decisions. I trust Certified Automotive and you can too.

5

I have used Certified many times. Haven't had a negative experience as of yet. Do not expect to. Treated professional at all times and friendly.

5

I have an older Ford Extended Van and have been impressed with the professionalism of their business and attention to detail in repairing my vehicle. They maintain a history of work I should have done, if only there is more time. Robert

Thanks for the five star Robert! I’m so happy we were able to help you.

- Certified Automotive
5

I absolutely enjoyed my experience with this business! They are so helpful and understanding and just generally good people! I'll be coming back!

Thank you so much Whitney for everything including the coffee :-)

- Certified Automotive
5

Today was my second time in, and the service was just as amazing as the first. These guys are the most honest, flexible, and fastest repair shop I've found. They will never charge you for things without your written consent, are super communicative during the entire repair, and never treat you condescendingly. Another repair shop messed with my back hatch and refused to take responsibility, so I took my vehicle in here, and I was in and out in under an hour, only 100 bucks out with my car working again. Can never say enough good things.

2

I was not happy with this place. I thought they'd be good based on the reviews. All in all I spent $300 plus just for them to tell me that "it could be this or it could be that and they didn't really know. Also they made me pay for the registration for my car that they knew wouldn't pass emissions testing. I'm never gonna see that money again. Horrible experience.

Hi Daniel we are very saddened by your experience with us. There is a emissions one time lifetime wavier from Salt Lake County Health Department for vehicles that will not pass emissions. The County requires us to run an emissions test first and have a failed test then they require you to spend at least $450 to try and pass emissions. The vehicle has to show some progress to get the waiver. Also your vehicles registration was expired you needed a 15 day temporary permit to legally drive on the road. The State of Utah requires the you pay the registration fee and a $6 fee for the permit. We have no choice in the fee it is a State requirement.

- Certified Automotive
5

These guys are great! Always do an excellent job for me.

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