Salt Lake City auto repair

take your car here. Richard and the guys will give you the straight story, plus different options, and then they'll do it right. They're good guys.

THEIR NEGLIGENCE CAUSED MY BRAKES TO FAIL. I recently went to Certified Automotive to have some work done on the suspension of my vehicle (control arm, struts). Their negligence, either through directly damaging the brake line by catching it on the strut during repairs, or failure to adequately inspect the vehicle when I brought it in with damage lead to my brakes cutting out while driving, nearly causing a collision. Certified admitting some guilt offered to replace the damaged brake line at no additional cost to me. I agreed to this compromise. However, they cheaped out and replaced the brake line with a junkyard part, without my consent, and refused to replace the damaged brake line with a OEM new part as is industry standard. They lied to me saying it would take 1 month to get a new part, when the dealer said 1 week. Furthermore, their technician verbally accosted me on the phone when I asked for a new part to replace the damaged part. SHADY, NEGLIGENT MECHANICS BEWARE! Edit: The reponse to negative reviews highlights the immaturity of the owners and reflects their quality of customer service. Also note they have their staff leave positive reviews to hack review ratings, reflecting their shady business tactics.

C.A. is professional, accurate, fast, & dependable.

Let me save you time and money, stay away from this shop.

Certified was very honest and kept me well informed about what was the cause of my check engine light. They did the fix in a very timely manner and got my car back to me quickly.

THEY FOUND THE PROBLEM WITH OUR CAR, WHEN OTHERS WOULDN'T TAKE THE TIME TO DO SO. THEY WERE VERY THOROUGH. THANK YOU JEFF AND RICH

You guys are the best! You never fail to provide excellent care of my vehicle. You always help me save by informing me about upcoming necessary service with estimates so I can plan ahead. Thanks for everything!

They alway do a good job and I trust them!

Fast, friendly, and honest. I can’t recommend them enough!

I thought they gave me a fair price and did the work well with competent mechanics. They didn't tak on anything I didn't need just for a sale. I never felt pressured by their friendly staff. Thanks!