Salt Lake City auto repair

The people at Certified Automotive were very helpful and courteous. The waiting room was very comfy and they provided free waters making to wait (which was shorter than an anticipated) very enjoyable.

My car was diagnosed with a broken engine. I wanted a second review so I called Certified Automotive. They are AAA approved and near by and had good reviews so I went. I am very pleased with the service they provided. I called them and told them my dilemma. They were very helpful on the phone and told me what tests they were going to run and how much it would cost right there on the phone. They also suggested I include a detailed description of the symptoms so when the checked it out they had more information. I had my car towed there just after hours. Keith was just about to go home for the weekend but noticed I was sitting in my other car waiting for the town truck to bring my car. He came over and brought me a bottle of water and helped me with the key drop box. They ended up not charging me anything for the diagnostic (it was majorly broken), and held my car until I could get it sold for scrap. Their customer service never wavered. I will be coming back to them because I felt that they explained everything to me clearly and precisely and answered all my questions in a way I could understand.

Best shop in salt lake!

Warm, friendly staff... helped me out with some questions and when I have a real problem - I'll trust them to get the job done.

Love this company. They know what they're doing and always get me in for emergencies.

I have dealt directly with Keith at certified automotive on numerous occasions and every time he goes above and beyond with his work. If you need an oil change or even a new engine these guys will get it done at a extremely reasonable price!

They were very honest people. I had my transmission and radiator go out, they gave a free inspection and quoted me the repairs. I didn't end up repairing the car, but if I did I would definitely be back.

Fantastic people really know there stuff, and they have something that is hard to find honesty and transparency. Certified Automotive is very passionate about taking care of their customers and I would make this place your first stop if you are having serious car issues.

Always friendly and very informative. They are fast and efficient, willing to work with the customer, and always happy to give a ride and/or pick-up for you convenience. Great work.

No one goes to an auto repair shop because they want to. They go because they HAVE to. This place really helps make the best out of an unpleasant situation. Certified Automotive makes it so that your life doesn't have to stop just because your car does. They are really quick to get into and have a nice clean shop. They are super organized and take a lot of the hassle out of needing a car repair. Today they even drove me to an appointment while my car was being fixed. They are friendly and helpful and very accommodating. I am really impressed with the people I interacted with today at CA and I will be bringing all my future car repair needs to them. Highly recommend!