I've been a customer of Certified Automotive's for a couple years now, and I'm quite happy. Their location is in a fairly ghetto industrial area with a small lot, but I chose them because they were AAA and ASE certified, had their certifications clearly displayed proudly in the lobby, and the lobby was clean and felt like they had "pride" in their shop. They are a bit higher priced than some other shops, but I'm the kind that will pay a bit more to avoid the nightmares that can happen to you (and your wallet) at a dishonest shop. I feel this shop is honest- they could have taken the opportunity at times to tell me I needed things I didn't, but they chose to tell me honestly that I didn't need something or would be fine to wait some more time. I especially love their free "shuttle" service (a PT cruiser, actually!) anywhere in the valley- I can drop my car off, have them take me to work, and pick it up when I'm done without having to take vacation time. Only downsides I could think of are time- they are a smaller shop that is very thorough, which of course means work takes a bit longer than speedy shops who just care about getting you in and out. I am a huge fan of Gene, who is so knowledgeable and friendly and started the shop when it began. Highly recommended for honesty. Just wanted to write a review and give a shout out! :)
We appreciate your continued business and support.
- Certified Automotive